Does Online Therapy Actually Work?

Does Online Therapy Actually Work? Debunking Common Myths & Misconceptions about Online Therapy


 The short answer is YES, online therapy is effective.

However, there are some common myths and misconceptions about online therapy. Lets discuss those why they are not true.

Myth #1: Online Therapy Is Not As Effective As Office-Based Therapy 
Fact: Online therapy is just as effective as in person

Similar to communicating online to loved ones who live far away or staying virtually connected to your career while you work from home, it is possible to develop a connection to a therapist online and receive effective virtual therapy treatments. In fact, research has found that telepath therapy can be just as effective as in-person counseling sessions. Many studies have discovered that clients who received virtual therapy had almost identical outcomes to those who received in-person therapy. Therefore, meeting a therapist online does not correlate to receiving less effective treatment. Rather, finding a therapist that is the right fit for you and understands how to help you reach your specific needs, is more important to your mental health journey.

Myth #2 I Won’t Be Able to Connect With My Therapist During Online Therapy
Fact: Therapists foster connections virtually

Many people assume that being in the same physical environment with a therapist will allow for better understanding and connection. While this can be true for some individuals, it is also common to create a deep therapeutic relationship with a therapist through video counseling or teletherapy. In fact, many people find it easier and more beneficial to connect with their therapist through an online portal, especially for those who experience social anxiety. Having therapy sessions in the comfort of your own home can provide increased relaxation and privacy, which may encourage readiness to be open and honest compared to being in spaces that are unfamiliar to you. If you struggle with social anxiety, or prefer the convenience of setting up therapy sessions from home, then online therapy could be a good fit for you. 

Myth #3 Online Therapy Is Not As Secure Or Private As In-Person Counseling 
Fact: Online therapy is secure

Therapists, social workers, counselors, and clinicians are bound by ethical codes of conduct specific to their governing body. It is a fundamental component of all mental health services, including online sessions, to practice ethically and in accordance with strict professional standards. Everything that is discussed during online therapy remains completely confidential. The therapist should also do everything they can to protect the client’s privacy. They will ensure that they are set up in a private room, away from other individuals and distractions. It is also in the control of the client to ensure they are protecting their privacy as well. Before a session, it is important to consider what steps are needed to receive the most privacy and benefits. 

Myth #4 My Insurance Won’t Cover Online Therapy 
Fact: Insurance Companies Cover Services Provided Virtually

Many mental health services have adapted to providing online services, especially during and after Covid-19 and insurance companies recognize this. If you reside in Ontario, the costs of services will not be covered by OHIP, however, many Canadian Extended Health Benefit programs and companies do offer coverage of online therapy! At CBT Wellness and Virtual Services, our services are frequently covered (or partly covered) by Insurance Companies including (but not limited to) Sunlife, Medavie Blue Cross, Greenshield, Empire, Desjardins, and Manulife. It is encouraged that you check with your insurance regarding the amount covered, percentage covered, credentials needed (MSW, RSW, RP, RD, ND), and renewal dates when researching online therapy options. This information and additional details are often found on the website of your insurance provider or by contacting the insurance company directly. 

Do you have questions or concerns regarding virtual services? Our admin team and our skilled clinicians are here to help and are happy to answer any questions you might have. Reach out today!

Finding Strength and Support: Understanding Online Therapy for First Responders

by Brittany CBT • 22 April 2025
The unwavering dedication of first responders – 911 operators, nurses, doctors, paramedics, police officers, firefighters – is the backbone of our communities. Day in and day out, you step into situations that demand immense courage, resilience, and a commitment to service that goes above and beyond. You are the first on the scene, the calm in the storm, the beacon of hope in moments of crisis. However, the cumulative impact of these experiences can take an invisible toll that often goes unacknowledged or unaddressed. At CBT Wellness & Virtual Services, we see you. We recognize the extraordinary burdens you carry and the sacrifices you make. We understand that behind the uniform and the unwavering professionalism, a weight of experiences can feel overwhelming. We offer a vital lifeline: Online Therapy for First Responders. Acknowledging the Struggles: The Painpoints of First Responders We know that the life of a first responder is not without significant challenges. You are routinely exposed to trauma, violence, and human suffering. These experiences can lead to a range of complex conditions and emotional pain points, including: Post-Traumatic Stress Disorder (PTSD): Repeated exposure to critical incidents can lead to intrusive memories, flashbacks, nightmares, intense anxiety, and hypervigilance. Anxiety Disorders: The constant threat of danger and the high-pressure nature of the job can result in chronic anxiety, panic attacks, and persistent worry. Depression and Mood Disorders: The cumulative stress, emotional exhaustion, and exposure to negativity can contribute to feelings of sadness, hopelessness, and loss of interest. Burnout and Compassion Fatigue: The constant giving and witnessing of suffering can lead to emotional exhaustion, cynicism, and a reduced capacity for empathy. Substance Use Issues: As a way to cope with the intense stress and trauma, some first responders may turn to alcohol or drugs. Relationship Difficulties: The job demands can strain relationships with family and friends who may not fully understand your experiences. Sleep Disturbances: Hypervigilance and the emotional processing of traumatic events can lead to insomnia and other sleep problems. Moral Injury: Witnessing or being involved in situations that violate one's moral code can lead to deep feelings of guilt and shame. Please know that these struggles are valid responses to challenging circumstances. You are not weak for feeling this way. Your experiences matter, and your pain is real.

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How to Manage Your Mental Health Over the Winter Holiday

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Managing Back to School Anxiety

by Designer Support • 30 September 2024
1. Talk About It Talk your kids/teenagers about what is going to happen and what they can expect 2. Practice the Morning Routine Pre-walk or drive the route to school. Go through all the steps together so there are no surprises 3. Give them Choices Provide 2 options so they feel in control. For example, Ie “ for breakfast, do you want yogurt with berries or cereal with fruit?”. The more they feel in control, the better 4. Create a Visual Schedule to Establish the New Routine Many of us are visual learners. Having multiple cues can make the routine less stressful for everyone 5. Review the Coping Skills Toolbox One of the terms our therapists often use with clients (more so children and teen agers) is their toolbox. Throughout youth and therapy , we try to expand upon their current healthy coping skills and teach them new ways to cope/adapt. Remind them (and yourself) of the healthy coping skills that they can easily access (ie square breathing, 5-4-3-2-1, positive self talk). You can also write these down so they are easier for them to remember 6. Practice the Coping Skills Together Be a positive role model and practice the emotional regulation skills together. Have this be part of the routine. It also helps to normalize it. For example, before the kids get out of the car in the morning, take a deep breath together and repeat “today is going to be a good day. I can do this!” 7. Remind Yourself of Past Challenges you have Overcome As human beings we are constantly being bombarded with changes (although there may be more now than ever before). You have dealt with adversity before, and have gotten through it. You will be able to get through this too. If, you felt like you did not cope well before, reflect upon this and book an appointment with a therapist to discuss how to cope in a healthier way 8. Talk to a Therapist Book an appointment for yourself and/or your child/teen if you/your child/teen are feeling overly stressed, anxious , having trouble sleeping or unlike yourself. Our expert team of therapists will be able to identify the cause for complaint, and determine the right course of action that suits your needs. You can get started on your path to improved wellness and learn strategies individualizes to your unique situation, by booking a free consultation on our website with one of our therapists.
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